Privacy Policy

This Privacy Policy describes how Mancers Info Services Pvt Ltd collects, processes, stores, and protects personal data in compliance with the Digital Personal Data Protection Act, 2023.

1. Introduction

Mancers Info Services Pvt Ltd is committed to protecting your privacy and ensuring the security of your personal data. This policy outlines our practices regarding data collection and usage for the VANE services.

2. Categories of Data Collected

We may collect the following types of information:

• Personal identifiers (e.g., name, email address).
• Contact information.
• Technical metadata and usage logs.
• Subscription records and billing information.
• Support communications.

3. Purpose of Processing

Data is processed strictly for the following purposes:

• To provide and maintain our Services.
• To ensure the security and integrity of our platform.
• To comply with legal obligations.
• To prevent abuse and fraudulent activity.
• To provide customer support and respond to inquiries.

4. Browser Profiles and Activity Data

VANE enables the creation of isolated browser profiles. Cookies, local storage, and fingerprint configurations are encrypted. We do not monitor your browsing content except when strictly required by law.

5. Data Storage and Security

Data is stored on secure infrastructure protected by robust administrative, technical, and physical safeguards. We strictly observe data localization requirements under applicable Indian laws.

6. Data Sharing

We do not sell your personal data. Limited sharing may occur only with:

• Payment processors for billing purposes.
• Cloud service providers for hosting infrastructure.
• Law enforcement agencies, solely pursuant to lawful and binding requests.

7. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Data Principal Rights

Under the DPDP Act, 2023, users have the right to request access, correction, erasure, or grievance redressal regarding their personal data.

9. Grievance Redressal

A designated Grievance Officer shall address complaints within statutory timelines. The contact details are as follows:

10. Changes to Policy

This Policy may be updated periodically. Continued use of our Services after changes are made constitutes your acceptance of the revised Policy.